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IT as a Service


A complete, hands-on alternative to a traditional in-house IT department.

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IT as a Service


A complete, hands-on alternative to a traditional in-house IT department.

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Support


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Support


on-site Office Hours

Technology can never replace the value of having someone on-site at your business to lend a hand and respond as quickly as issues come up. Office hours allow our System Administrators and Help Desk Technicians to check in with individual users and on devices, resolve any open issues, and start new projects.


Unmetered Telephone and Email Support

Questions and issues may come up while not in the office, traveling, or otherwise outside of business hours. We provide unmetered telephone & email support for just such occasions and can utilize secure remote access capabilities to solve almost any issue, no matter the distance.


Emergency!? Handled

Any time a critical issue is affecting the productivity of your business, we make ourselves available, day or night. These urgent issues take precedence over all other tasks until they are solved.

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Implementation


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Implementation


Project Management

Installations, software migrations, vendor evaluations, organizational changes, and other special projects frequently develop as an organizations grows. We have the expertise to advise on the best solutions to meet the needs of your organization and work with your employees directly to smoothly adopt and adapt to new technology.


Experienced System admin & Help desk team

Our experienced Systems Administration and Help Desk teams have gathered considerable experience in the implementation and support of multiple organizations. 74bit, Inc. is able to anticipate frequently over-looked roadblocks, provide white-glove customer support, and resolve issues before they affect the productivity of your business. 

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Strategic


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Strategic


Budget

At any size of an organization, it is important to know expected technology expenditures for upcoming financial quarters. We work together with clients to maintain a rolling 12 month budget of expected capital expenses, and ensure that monthly expenditures are still providing significant value.


Risk

Business continuity and disaster recovery risks in modern organizations are often underestimated. Data theft, loss, and misuse are all major concerns for all security-conscious organizations.  We have experience implementing simple and effective measures that can greatly mitigate risk, and bring peace of mind to business owners. We will work with your internal and external business units to help construct long-term continuity & disaster plans.


analytics

Every question asked, issue discovered, and project started is tracked systematically. We organize our support metrics into a number of different analytics visuals which provide insight into the value of our service, but also help give deeper understanding of technology and issues of your organization in general.

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Pricing


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Pricing


IT as a SERVICE

Our IT service includes everything that a modern organization needs to grow and thrive. IT as a Service from 74bit, Inc. is designed to provide a complete IT department for your business, without need for additional oversight.

$135/user/month ($2700/month minimum)

74bit, Inc. clients subscribing to IT as a Service are billed at the first of every month with payment due within 30 days of invoice date. The amount due for an organization that 74bit, Inc. supports is $135 per user per month, with a minimum monthly fee of $2700 even under 20 users. All agreements are month to month and may be cancelled at any time with 30-day notice given.